Introduction

Welcome to DIY Home Supply! At DIY Home Supply, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website, diyhomesupply.com. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information:
When you make a purchase or sign up for our newsletter, we collect certain personal information from you. This includes:

• Name
• Email Address
• Phone Number
• Shipping Address

Payment Information:
To process your payments securely, we use trusted third-party payment gateways. These gateways handle your payment details and are responsible for safeguarding your financial information. DIY Home Supply does not store your payment information on our servers.

Automatically Collected Information:
When you visit our website, we automatically collect information about your device and how you interact with our site. This information includes:

• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time and Date of Visit
• Referring Website

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience and gather data on site traffic and interactions. Cookies are small data files stored on your device that help us understand your preferences based on previous or current site activity.

How We Use Your Information

Order Processing:
We use your personal information to process and ship your orders, communicate with you about your purchase, and provide customer support.

Customer Service:
Your information helps us respond to your inquiries and provide you with effective customer service. This includes addressing any issues or concerns you may have about our products or services.

Marketing and Promotions:
With your consent, we may use your email address to send you promotional offers, newsletters, and updates about new products or services. You can opt-out of receiving these communications at any time by following the unsubscribe link in the email.

Improving Our Services:
We use the information we collect to analyze site usage, improve our website, and enhance the overall user experience. This helps us tailor our services to better meet your needs.

Sharing Your Information

Third-Party Service Providers:
We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements:
We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the business transfer.

Your Rights

Access and Correction:
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To exercise this right, please contact us at [email protected].

Deletion:
You may request the deletion of your personal information from our records, subject to certain exceptions. We will comply with your request where applicable, but please note that we may need to retain some information for legal or business purposes.

Opt-Out:
If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe link in the emails or by contacting us directly.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +44 (755) 585 6594
• Address: 28750 Roadside Dr, Agoura Hills, CA 91301, USA

Thank you for choosing DIY Home Supply!