Policies

Frequently Asked Questions

1. What products do you offer?

We offer a wide range of products including tools, outdoor equipment, lawn and garden products, and more. Our goal is to provide everything you need for your home improvement projects.

2. Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the USA. There is no minimum purchase requirement.

3. What is your return policy?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt for a full refund. The item must be in its original condition and packaging.

4. How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order.

5. How can I contact customer service?

You can contact our customer service team via email at [email protected] or by phone at +44 (755) 585 6594. Our team is available to assist you with any questions or concerns.

6. Do you ship internationally?

Currently, we only ship within the United States. We do not offer international shipping at this time.

7. Can I cancel or modify my order?

If you need to cancel or modify your order, please contact us as soon as possible at [email protected] or +44 (755) 585 6594. We will do our best to accommodate your request, but please note that we cannot guarantee changes once the order has been processed.

8. Do you offer gift cards?

Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and used for any product available at DIY Home Supply.

9. What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and other payment options as indicated on our website.

10. How can I stay updated on new products and promotions?

You can stay updated by subscribing to our newsletter. Simply enter your email address in the subscription box on our website to receive updates on new products, promotions, and exclusive offers.

For any additional questions, please feel free to reach out to our customer service team. Thank you for choosing DIY Home Supply!

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