Introduction

At DIY Home Supply, we value your privacy and are committed to protecting your personal information. This Customer Data Protection and Privacy Policy outlines how we collect, use, and safeguard your data to ensure your privacy and security.

Information We Collect

Personal Information:
When you place an order or interact with our website, we may collect personal information including:

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information

Non-Personal Information:
We also collect non-personal information about your interaction with our website, such as:

• IP Address
• Browser Type
• Device Information
• Usage Data

How We Use Your Information

Order Processing:
We use your personal information to process and fulfill your orders, manage payments, and provide you with order updates and customer support.

Communication:
We may use your contact information to send you important updates related to your order, promotional offers, newsletters, and other relevant information. You can opt-out of marketing communications at any time.

Improvement of Services:
Your data helps us improve our website, services, and customer experience by analyzing usage patterns and feedback.

Legal Compliance:
We may use your information to comply with legal obligations, respond to legal requests, or enforce our terms and policies.

Data Security

Protection Measures:
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security reviews.

Data Access:
Access to your personal information is restricted to authorized personnel who need it to perform their job functions. We also ensure that third-party service providers who have access to your data adhere to strict data protection standards.

Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely dispose of it.

Third-Party Services

Third-Party Providers:
We may use third-party service providers to assist with payment processing, order fulfillment, and marketing. These providers are contractually obligated to protect your information and use it only for the purposes specified.

Links to Other Websites:
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights and Choices

Access and Correction:
You have the right to access, update, or correct your personal information. You can request access to your data by contacting us at the information provided below.

Opt-Out:
You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails or contacting us directly.

Data Deletion:
If you wish to delete your personal information, please contact us. We will process your request in accordance with applicable laws and regulations.

Changes to Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

Contact Us

For any questions or concerns about our Customer Data Protection and Privacy Policy, or to exercise your rights under this policy, please contact us:

• Email: [email protected]
• Phone: +44 (755) 585 6594
• Address: 28750 Roadside Dr, Agoura Hills, CA 91301, USA

Thank you for trusting DIY Home Supply with your personal information. We are dedicated to ensuring your privacy and security.