Introduction

At DIY Home Supply, we are committed to providing high-quality products that meet your expectations. Our Warranty Policy outlines the warranty terms for the products we sell, ensuring that you can shop with confidence knowing that your purchase is protected.

Brand Warranty

Most products sold on DIY Home Supply come with a brand warranty provided by the manufacturer. The specific warranty details, including the duration and coverage, will be indicated on the product page. Please refer to the product page for the warranty information specific to your purchase.

Warranty Coverage

The brand warranty typically covers:

• Manufacturing Defects: Issues resulting from faulty materials or workmanship.
• Performance Issues: Problems that affect the product’s intended use and functionality.
• Replacement or Repair: Depending on the manufacturer’s policy, the product may be repaired or replaced if it is found to be defective under normal use conditions.

Warranty Exclusions

The warranty does not cover:

• Normal Wear and Tear: Damage resulting from regular use and aging of the product.
• Accidental Damage: Issues caused by accidents, misuse, abuse, or neglect.
• Unauthorized Repairs: Any repairs or modifications made by unauthorized service providers.
• Consumable Parts: Parts that are expected to be replaced periodically, such as batteries, bulbs, and filters.

Claiming Warranty Service

If you encounter an issue with a product that is covered under the brand warranty, please follow these steps to claim warranty service:

Step 1: Review Warranty Information
Refer to the warranty information provided on the product page and the manufacturer’s documentation to ensure your issue is covered.

Step 2: Contact Us
Contact DIY Home Supply directly using the contact information provided below. Our customer service team will guide you through the warranty claim process.

Step 3: Provide Proof of Purchase
You will need to provide proof of purchase, such as your order confirmation or receipt, to validate your warranty claim. Ensure you have this information ready when contacting us.

Step 4: Follow Our Instructions
Follow the instructions provided by our customer service team for returning the product or obtaining repair or replacement services. We will coordinate with the manufacturer on your behalf.

DIY Home Supply Support

DIY Home Supply is here to assist you with any questions or concerns you may have about the warranty process. Please contact us at:

• Email: [email protected]
• Phone: +44 (755) 585 6594
• Address: 28750 Roadside Dr, Agoura Hills, CA 91301, USA

Limitations of Liability

DIY Home Supply’s liability is limited to the extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from the use of products purchased from our website. Our total liability is limited to the purchase price of the product in question.

Changes to Warranty Policy

We reserve the right to update or modify this Warranty Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Warranty Policy periodically for any updates or changes.

Contact Us

For any questions or concerns about our Warranty Policy, please contact us:

• Email: [email protected]
• Phone: +44 (755) 585 6594
• Address: 28750 Roadside Dr, Agoura Hills, CA 91301, USA

Thank you for choosing DIY Home Supply. We are dedicated to providing you with quality products and excellent customer service.